Leadership Communication and Influence Skills

Introduction

This course is designed to equip professionals with the essential skills to communicate effectively, lead teams, and influence organizational outcomes positively.

Objectives

• Develop core leadership communication techniques
• Enhance active listening and feedback skills
• Build persuasive and influential messages
• Strengthen emotional intelligence for effective leadership
• Apply communication strategies to real-world leadership challenges

Course Outlines

Day 1: Foundations of Leadership Communication

• Understanding the role of communication in leadership
• Key principles of effective leadership communication
• Barriers to communication and overcoming them
• Verbal and non-verbal communication skills
• Self-assessment: Personal communication style

Day 2: Active Listening and Giving Feedback

• Principles of active listening
• Techniques for engaging in meaningful dialogue
• Providing constructive feedback
• Receiving and acting on feedback
• Role-playing scenarios for listening and feedback

Day 3: Influencing and Persuasion Techniques

• Understanding influence and its impact on leadership
• Building credibility and trust
• Crafting persuasive messages
• Techniques for negotiating and resolving conflict
• Case studies: Influence in action

Day 4: Emotional Intelligence in Communication

• The components of emotional intelligence
• Self-awareness and self-regulation in conversations
• Empathy and its role in leadership
• Managing difficult conversations with emotional intelligence
• Practical exercises for developing EI

Day 5: Strategic Communication for Leaders

• Aligning communication with organizational goals
• Communicating vision and change
• Leading teams through effective communication
• Overcoming resistance and inspiring action
• Action planning and course wrap-up